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Senior Sales Associate - GapKids - Guildford

68 High Street
United Kingdom GU13ES

JOB#: 183629 DATE POSTED: Aug. 31, 2016

JOB STATUS: Full-time


GENERAL SUMMARY:  As a Senior Sales Associate in store you will be at the front line in delivering an excellent in store experience for your customers and act as a mentor for the Sales Associate team.  You will have a strong sense of presence on the shop floor and the ability to communicate confidently with customers.  You will have an awareness of fashion/trends, be able to outfit build and respond to customer needs ensuring that have a seamless shopping experience.

JOB RESPONSIBILITIES: 


Drives Business Results

  • Consistently deliver against goals and targets set by the management team.
  • Uses initiative to drive store results.
  • Puts the customer first and focuses on converting all customers who come into our stores.

Ambassador for the Store and Brand

  • Delivers great customer service and strives to exceed customer’s expectations through Do What You Love behaviours.
  • Knowledgeable about current product ranges and can talk confidently to features, benefits, garment care and current trends.
  • Maintains great brand and visual standards and takes pride in how the store looks.

Inspires Team

  • Acts as a mentor for the Sales Associate team.
  • Works as a team player and enjoys helping and supporting in the development of the Sales Associate team.
  • Takes full responsibility for personal development and uses initiative to drive personal goals.
  • Seeks regular feedback from managers, peers and colleagues and uses this feedback to improve skills and behaviours.

Ensures Compliance

  • Delivers great store standards through quick and effective shipment processing, replenishment and markdowns.
  • Hold self-accountable to all Gap Inc. Standards of performance.
  • Excellent verbal communication skills.
  • Excellent customer service skills.
  • Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner.
  • Allocates time effectively, handles multiple demands and competing priorities.

ADDITIONAL REQUIREMENTS:

  • Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts.Overnights may be required.